Terms and conditions
Terms and Conditions of Halloweeni
1. General
1.1 These terms and conditions apply to all products offered through the website www.halloweeni.com by Halloweeni.
1.2 By placing an order, the customer agrees to these terms and conditions.
1.3 Halloweeni reserves the right to amend or update these terms and conditions at any time.
2. Prices and Payment
2.1 All prices listed on the website include applicable taxes but exclude shipping costs unless stated otherwise.
2.2 Payment must be made using the available payment methods during the order process.
2.3 If payment is not received on time, Halloweeni reserves the right to cancel or suspend the order.
3. Orders and Delivery
3.1 Orders will be processed after payment has been received.
3.2 Halloweeni aims to ship orders within 14 business days unless otherwise stated.
3.3 Halloweeni is not responsible for delays caused by the shipping carrier.
3.4 The risk of loss or damage to the products passes to the customer at the time of delivery.
4. Returns and Right of Withdrawal
4.1 Customers have the right to withdraw from the purchase contract within 14 days after receiving the product, in accordance with applicable European consumer laws.
4.2 To exercise the right of withdrawal, the customer must notify Halloweeni in writing via info@halloweeni.com.
4.3 Return shipping costs are the responsibility of the customer.
4.4 The product must be returned unused, undamaged, and in its original packaging.
4.5 Once the returned product is received, Halloweeni will refund the purchase amount within 14 days.
5. Warranty and Liability
5.1 Halloweeni offers a warranty on delivered products in accordance with legal requirements.
5.2 Damage caused by improper use of the product is not covered by the warranty.
5.3 Halloweeni is not liable for indirect damage, consequential loss, or data loss.
5.4 The liability of Halloweeni is always limited to the purchase price of the product.
6. Privacy and Data Protection
6.1 Halloweeni respects the privacy of customers and complies with the General Data Protection Regulation (GDPR).
6.2 Personal data collected from customers will only be used for processing orders and will not be shared with third parties without customer consent.
6.3 More information on the use of customer data can be found in our privacy policy.
7. Complaints and Disputes
7.1 In case of complaints, customers can contact Halloweeni customer service at info@halloweeni.com.
7.2 These terms and conditions are governed by the laws of the Netherlands.
7.3 Disputes will initially be submitted to the competent court in the region where Halloweeni is located.
8. Other Provisions
8.1 If any provision of these terms and conditions is found to be invalid, the remaining provisions shall remain in full force and effect.
8.2 Halloweeni reserves the right to transfer its rights and obligations under this agreement to third parties.